Question 1

How often should I have my windows cleaned?

Accepted Answer

We recommend getting window cleaning services at least yearly. Some customers get in and outs done in the first part of the year (around spring) and outs later in the year (around summer). We also offer a $50 minimum maintenance window cleaning fee, for eight panes of horizontal window glass or less.

Question 2

How often do my window screens need to be cleaned?

Accepted Answer

Like windows, we recommend window screen cleaning at least once a year.

Question 3

Why are my windows foggy?

Accepted Answer

Foggy windows are generally the first signs of a broken seal. Most windows these days have two panes of glass separated by a sealed area of air or gas to provide insulating value. When the seal between those panes fails, fogginess is generally seen and doesn't go away with window cleaning. Replacement is generally the recommendation.

Question 4

Do you clean skylights, garage windows, and storm windows?

Accepted Answer

By request we do clean skylights and garage windows. Let us know if you'd like those included in your window cleaning services. We will clean storm windows, if they must be removed to clean the glass underneath them then we count them as a window and clean them while they are out. Storm windows require more handling and delicate methods than regular windows and are generally more expensive to clean, so extra charges may be assessed if the storm window unit must be completely removed from the house.

Question 5

What chemicals do you use to clean my windows?

Accepted Answer

Traditional window cleaning is generally a dishwashing soap such as Dawn dish soap or Mrs. Meyer's. In some instances we add another window cleaning soap or solution to this. As much as we possibly can, we clean with pure water. Our pure water method filters water to near 0 TDS. Using this method gives streak-free, spotless results while knocking dirt off of frames and sills. This also doesn't leave a residue like some cleaners and soaps do.

Question 6

What is the difference between low pressure washing and regular pressure washing?

Accepted Answer

Pressure washing relies on pressure more than chemicals to remove dirt and debris. Low pressure washing uses a chemical soap to lift the dirt and then the surface is flooded to remove chemical and dirt. Both methods have their place depending on surface and cleaning required.

Question 7

What do you pressure wash?

Accepted Answer

We can pressure wash hard surfaces such as concrete, stone, and in some instances wood decks.

Question 8

What do you low pressure wash?

Accepted Answer

We can lower pressure wash softer surfaces, such as siding, EIFS or stucco, and decks.

Question 9

What kind of equipment do you use for your cleaning services?

Accepted Answer

We believe with the right knowledge and tools, the job can be done both efficiently and safely. We choose equipment that reflects a balance in safety, professionalism and cost.

For traditional window cleaning, we use the mop and squeegee method.
For water Fed Pole window cleaning, we use the pure water cleaning method, generally outside only.
For window screen cleaning, or a "Screen Scrub" we use a screen washer.
For pressure washing or low pressure washing, we use a commercial grade pressure washer.

Question 10

What is your service area?

Accepted Answer

We gladly serve most of southeast Iowa and west central Illinois. The cities we serve include:

Davenport, IA
Monmouth, IL
Biggsville, IL
North Liberty, IA
Riverside, IA
Washington, IA
Mt Pleasant, IA
Burlington, IA
Iowa City, IA
Fort Madison, IA
Keokuk, IA

Question 11

What forms of payment do you accept?

Accepted Answer

We accept credit cards (NO AMEX), check, cash, or Paypal credit.

FAQ

Frequently asked questions